APA Style
Tjiptono, Fandy, Chandra,Gregorius. (2007).
Service,quality dan Satisfaction .
Jakarta:
Apress.
Chicago Style
Tjiptono, Fandy, Chandra,Gregorius.
Service,quality dan Satisfaction.
Jakarta:
Apress,
2007.
Text.
MLA Style
Tjiptono, Fandy, Chandra,Gregorius.
Service,quality dan Satisfaction.
Jakarta:
Apress,
2007.
Text.
Turabian Style
Tjiptono, Fandy, Chandra,Gregorius.
Service,quality dan Satisfaction.
Jakarta:
Apress,
2007.
Print.